This notice explains what personal information Hartley Roofing Ltd (“we”, “us”) collects when you visit this website or contact us, why we collect it, and your rights under UK data protection law (the UK GDPR and the Data Protection Act 2018).
Who we are
Hartley Roofing Ltd is the data controller for your information. We are registered in England & Wales, company number 06912345. We are registered with the Information Commissioner’s Office (ICO), registration number ZB000000.
Contact us about anything in this notice at hello@hartleyroofing.co.uk, by phone on 0113 496 0742, or by post at Unit 7, Canal Wharf Works, Kirkstall Road, Leeds, LS4 2AZ.
What we collect
- Enquiry details you give us through the contact form, by phone, email or WhatsApp: your name, phone number, email address, postcode, and details (and any photos) of the work you need.
- Job and billing records if you become a customer: property address, quotes, invoices and payment records.
- Basic technical data such as your IP address and browser type, which our hosting provider processes to deliver the site securely.
Why we use it, and our lawful basis
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry and giving you a quote | Steps taken at your request before entering a contract |
| Carrying out the work, invoicing and guarantees | Performance of a contract |
| Keeping financial and tax records | Legal obligation |
| Keeping the website secure and working | Legitimate interests |
We never sell your data, and we won’t send you marketing unless you’ve asked us to.
Who we share it with
We only share your information with trusted providers who help us run the business, under contracts that protect it:
- Cloudflare: website hosting and security.
- Resend: delivers contact form messages to our inbox.
- Google Fonts: serves the typefaces used on this site, which involves your browser connecting to Google’s servers.
- Our accountants, insurers and professional advisers, where necessary.
Some of these providers may process data outside the UK. Where they do, they rely on UK-approved safeguards such as the International Data Transfer Addendum or the UK-US Data Bridge.
How long we keep it
- Enquiries that don’t lead to work: up to 12 months, then deleted.
- Customer and job records: for the length of any guarantee we give, and at least 6 years for tax purposes.
Your rights
You have the right to access the personal information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to data portability. To use any of these rights, contact us at hello@hartleyroofing.co.uk. We’ll respond within one month.
If you’re unhappy with how we’ve handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Cookies
See our cookie policy for details of the cookies this site uses.
Changes to this notice
We’ll update this page if anything changes. The date at the top shows when it was last reviewed.